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The results aren't quite this smooth farther from my home, but I still don't have any trouble accessing the other machine. I can browse the web, write a document, and even edit images over the network with only the occasional problems caused by lag. Everything feels more-or-less in real time. On my local network I barely notice when I'm using remote access software. TeamViewer worked great in all of these combinations.
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I connected to a Windows 10 machine from a Macbook, an iPad, and a laptop running Windows 11. I tested TeamViewer both on my local home network and outside near a Portland, Oregon, food cart pod that doesn't have particularly great Wi-Fi. Follow the installation instructions and you eventually see the main TeamViewer window. To get started, you head to and click the download button-you get an installer for your system.
#TEAMVIEWER 12 DOWNLOAD FOR PERSONAL USE INSTALL#
If you're offering support, having a simple setup process is crucial because it means the people you're supporting can quickly download and install TeamViewer and give you their information to connect. It's best if this process is straightforward, in particular if you're talking someone through the installation over the phone. Remote access software, by nature, needs to be installed on at least two machines: the computer you want to access remotely and the computer you have in front of you (or the machine you want to access the other computer from). Call the dedicated phone number for the company in question instead and ask if there are any issues you need to address. For example, if someone claiming to be tech support calls you, out of the blue, to "diagnose a problem" or "fix your bank account," then asks you to install a remote access app, hang up-you’re talking to a scammer. It is a common hacking technique people use to remotely steal your information and access financial accounts.
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The most important security measure is to never install remote access software if someone you don't know tells you to do it. Still, some amount of security is up to you. The company is certified according to SOC2, HIPAA/HITECH, ISO/IEC 27001, and ISO 9001:2015. The macOS version of TeamViewer is feature-complete-there's nothing missing or not working.Īccording to the company, TeamViewer is secured by end-to-end 256-bit AES encryption, multi-factor authentication (which you should absolutely use), and other industry-grade security features. I tested the software on computers running Windows 10, Windows 11, and macOS 12, and found that all of these versions support all of the features I'd expected.

TeamViewer offers clients for macOS, Linux, and mobile platforms. ( Virtualization software would serve them better anyway.) In any case, users can appeal, so this is more of an annoyance than a dealbreaker.
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One such reviewer claims to have been using TeamViewer to play PC games on their Mac, and I find it understandable that the bandwidth required would look like commercial use to an algorithm. Such instances tend to be extreme, however. Some legitimate home users are caught by the AI and cut off, and plenty of negative reviews on Google Play or the App Store complain of accounts being disabled automatically and without warning. The free version of TeamViewer is enforced by an AI designed to detect commercial activity that cuts off access for users it deems suspicious. Users are instead told to email the support team. (Opens in a new window) Read Our VNC Connect ReviewĬanceling a TeamViewer plan is a bit of a pain because you can't do it on the website. Home users get everything TeamViewer has to offer, which is great if you, like many of our readers, provide volunteer tech support for friends and family. I used it for the bulk of my testing, then I tried out the business version.

The free version isn't a gimmick or a demo. TeamViewer is completely free for personal use. It's a bit pricey for business use, but that doesn't prevent TeamViewer from earning our Editors' Choice award for remote access software. It also works across platforms and is free for noncommercial use. TeamViewer does both of these things extremely well, in addition to offering some of the smoothest remote controls on the market. And if you're primarily interested in accessing specific machines, you want software you can sign into securely and leave running in the background. If you're providing remote access support, it's crucial that the software is easy to download and set up, because the person on the other end isn't necessarily tech savvy.
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